How to Build Training for Highly Complex Multi-Concept Brands
When your org doesn't fit the standard department chart, training can't launch like a normal rollout.
Some orgs run on locations, not departments. That single structural difference changes how every training program gets built, tested, and scaled.
This month's Office Hours, we're digging into what it actually looks like to stand up training inside a truly complex org, one deliberate step at a time.
Building Training for Highly Complex Orgs
We're joined by Allison Davis, Director of Talent Acquisition and Development at HCW, a national real estate development and hotel management company that knows the locations-not-departments challenge firsthand.
We'll dig into:
Why starting small, with a targeted pilot group, often builds a stronger case than a company-wide launch
How to expand a program's scope once that first win is in hand
Adapting a platform to fit an org structure that doesn't look like anyone else's
Keeping stakeholders bought in while you're still learning what works
Register below to join fellow training and ops leaders. Opus customer or not, we'd love to see you.
✨ New in 2026: Two sessions, same week. Session 1 features our guest presentation. Session 2 is a hybrid recap and open forum, part AMA on L&D best practices, part in-product demo. Attend one, attend both.
🍎 Opus Office Hours is a free, interactive session for training and operations leaders, whether you're an Opus customer or not.