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Plain is the agentic infrastructure for customer work. It gives support, success, and product teams a single place to consolidate, orchestrate, and act on customer interactions.

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Build & Deploy Customer-Facing Agents in Production

Name: Build & Deploy Customer-Facing Agents in Production
Start: 2026-10-08T17:30:00.000-07:00
End: 2026-10-08T19:30:00.000-07:00
Location: 142 Minna St

Plain Community Calendar

142 Minna St

San Francisco, CA

Registration Closed

This event is not currently taking registrations. You may contact the host or subscribe to receive updates.

About Event

We're hosting an event for SF Tech Week!
Register HERE: https://partiful.com/e/6Y4gLZoKh1uEIs9xlKOP

A customer asks your agent for a refund. The agent says it's handled. Now it has to actually issue that refund: call the API as that customer, with their permissions and nobody else's, and get it right the first time. Demos stop at the first line. Production starts at the second.

Speakers

• Ravi Madabhushi, CTO @ Scalekit
• Simon Rohrbach, CEO @ Plain
• Two more engineering leaders running customer-facing agents in production, announced soon.

Who this is for:
Support engineers, product engineers, and forward-deployed engineers who own agents that touch real customers. CTO, VP Eng, Heads of Support and CX leaders deciding what to put in front of their users. If you've shipped an agent and watched it do something you didn't authorize, you'll have things to say.

Run of show:
5:30- Doors, drinks
6:00- Lightning Talks
7:00- Networking

Location

142 Minna St

San Francisco, CA 94105, USA

Presented by

Plain Community Calendar

Plain is the agentic infrastructure for customer work. It gives support, success, and product teams a single place to consolidate, orchestrate, and act on customer interactions.

Hosted By