How to Run Discovery Calls That Actually Convert

​Join two of Zillow's top sales leaders to learn how to transform discovery conversations from routine check-ins into real opportunities. The skills that make a great discovery call, asking the right questions, listening with intent, and uncovering what someone actually needs, are the same skills that make anyone more effective in their role.

​Whether you're in sales, account management, partnerships, marketing, or customer success, this event is for you. It's also a great fit if you're curious about a career in sales or considering a pivot. Come ready to learn, ask questions, and connect with like-minded professionals invested in growing their skills.

​What you'll take away

• ​What makes a discovery conversation actually work — The mindset shift that separates high-impact conversations from ones that go nowhere, and why the best outcomes start with listening, not talking.

• ​A repeatable framework for uncovering real needs — A structured approach to asking better questions and understanding what someone actually needs before jumping to solutions.

• ​How to build trust quickly and keep it — How top professionals establish credibility early and create dialogue that people genuinely want to act on.

• ​Skills that travel across your career — Hear directly from Zillow's leaders on what it takes to show up as a trusted partner in any role, not just in sales.

​You'll walk away with concrete techniques you can apply immediately, plus the chance to connect with a room full of professionals all here for the same reason: to get better at what they do.