Level3AI re:Think: Cost and Quality — Why CX Leaders No Longer Have to Choose

​For years, CX leaders have been told to pick a side: reduce costs or protect quality. AI was supposed to solve this — but most teams are still stuck making the same trade-off.

​A growing number of CX leaders across Singapore and the region are proving it doesn't have to be this way. They're deploying AI that delivers faster, better customer experiences and real savings at the same time.

​This intimate, invite-only evening brings together senior CX and operations leaders to share what's actually working and what the next 12 months look like for AI-native customer experience in APAC.

​Featuring a keynote from GetGo, one of Singapore's earliest adopters of AI-native CX, followed by a panel spanning AI providers, CX operators, and investors for a full view of where the industry is heading.

​Agenda

​6:30pm | Check in & welcome

​6:45pm | Opening keynote by Level3AI

​7:00pm | Keynote presentation by Head of Community Experience, GetGo

​7:30pm | Fireside chat by Lightspeed, OpenAI, GetGo, Carousell, and Level3AI

​8:00pm | Networking & drinks

​9:00pm | Event concludes