How to provide the best support for your Discord

​Hey guys!

We're going to go over some of the best practices for providing the best support and gathering honest feedback about your product and community on Discord.

This is great if you :
(a) Run a large server where many people frequently ask questions.
(b) Run a small server where it's a few people answering questions
(c) Have a product that wants users' feedback
(d) Debating whether to use AI to help your support

Here are some topics that we will go over:
(a) Various ticket tools and which one to pick, or not to pick
(b) AI tools and what not to do
(c) Native discord solutions and how to organize your chaos
(c) How to get feedback.

If you have any questions, check out our Discord.

​Feel free to try our Spark AI support bot for free here.