Loyalty Under Attack: Stopping AI-Driven Fraud Before Miles Become Money
As loyalty programs continue to grow into one of the airline industry's most valuable customer assets, they are also becoming an increasingly attractive target for fraudsters leveraging AI to scale attacks across the customer journey.
We'd like to invite you to join an exclusive webinar hosted by Level Five Group and Darwinium, where we'll explore how airlines are responding to the next generation of loyalty fraud threats.
Webinar: Loyalty Under Attack: Stopping AI-Driven Fraud
24 June 2026
2:00 PM Bangkok | 3:00 PM Hong Kong, Singapore & Kuala Lumpur | 5:00 PM Sydney
Join industry experts including:
• Ed Whitehead, EVP Sales, EMEA & APAC, Darwinium
• Frederick Chung, CEO, Level Five Group
• Colleen O'Brien, Senior Fraud Analyst at Virgin Atlantic, sharing frontline insights into emerging loyalty fraud tactics, attack patterns, and practical approaches airlines can take to strengthen fraud defenses.
In this session, we'll unpack the latest loyalty fraud trends and share insights from our recent AI survey, highlighting how airlines are deploying and defending against AI across the fraud lifecycle.
Topics include:
• The evolving anatomy of loyalty fraud across the customer journey
• Key findings from our AI survey on airline fraud and defense strategies
• Real-world observations and insights from Colleen O'Brien, Senior Fraud Analyst
• Practical ways to strengthen loyalty protection without adding friction for genuine members
As fraud tactics continue to evolve, protecting member trust, revenue, and lifetime value has never been more critical.
Hosted By
Level Five Group & Darwinium