Loyalty Under Attack: Stopping AI-Driven Fraud Before Miles Become Money

​Loyalty programs have become one of the most valuable, and most targeted, assets in the airline and online travel industry. As fraudsters increasingly turn to AI to scale account takeovers, points cash-outs, and synthetic identity attacks, the threat now stretches across the entire customer journey, from enrollment and login to redemption and post-travel engagement.

​In this webinar, we'll unpack the latest loyalty fraud trends and share fresh insights from our recent AI survey, revealing how airlines are deploying and defending against AI across the fraud lifecycle. You'll learn where attackers are finding new openings, how generative AI is reshaping the threat landscape, and what leading carriers are doing to protect member trust, revenue, and lifetime value at every touchpoint.

​Join us to explore:

• ​The evolving anatomy of loyalty fraud across the customer journey

• ​Key findings from our AI survey on airline fraud and defense strategies

• ​Practical steps to harden your program without adding friction for genuine members

​Hosted By
Level Five Group & Darwinium

​Date & Time
24 June 2026
2pm BKK/ 3pm HK/SG/KL and 5pm SYD