Refund Abuse, Chargebacks, and Burnout: How Smart Brands Fight Back

​Every founder knows the saying, "the customer is always right." But when refund abusers, serial chargeback filers, and aggressive buyers show up, that rule can destroy your margins and your team's morale.

​Most brands quietly absorb these losses, writing them off as "just part of business." In reality, that mindset can cost you your profitability and burn out entire support teams.

​In this webinar, we bring together experts in customer experience, fraud prevention, and payments to break down how top brands protect their profits and their people.

​You’ll learn:

• ​How to identify refund abuse and friendly fraud before it spirals.

• ​Where to draw the line between good service and bad customer behavior.

• ​Real policies and automation that protect CX teams from burnout.

• ​How to prevent and fight chargebacks with the right tools and documentation.

​If your CX team spends more time fighting fraud than building loyalty, this session is for you.

Stop refund abusers from running your business and start protecting your margins, your team, and your sanity.

​Your speakers:

• ​Ronak Shah, CEO of Obvi

• ​​Ravi Melwani, VP of Finance & Operations at Obvi

• ​Ben Herut, VP of Payments Risk & Analytics at Chargeflow

​Save your seat now!