​In-person · Free · Dinner included · Limited seats

​An evening for Customer Success and post-sales leaders who want to stop talking about AI and start using it. In three hours you'll pick one workflow, map out what it needs, and leave with a first step your team can take next week, even without a data team.

​Building on our Post-Sales event in January, we're opening up the RevGuides office for an evening on how AI can help with the everyday work of customer success. This isn't about big promises. It's about finding one workflow that actually makes your team's week easier.

​We ran this workshop at the last Pulse conference in London for 110 people. Fewer than 10% said they were happy with their current agentic workflows, so if you're still figuring it out, you're in good company.

​What you'll leave with

• ​One useful workflow to focus on, such as spotting churn risk earlier, preparing renewals, or following up with customers.

• ​A clearer picture of the data, tools and human input you'd need to make it work.

• ​A practical first step you can take with your team, even without a large data team to help implement it.

​Speakers

​Sander den Hartog, Director / Owner at CostPerform
Sander will share how CostPerform is putting AI to work in post-sales, seen from the CEO's chair: what they tried, what stuck, and what they'd do differently. It's a real-world case from a team that's already doing it, not a vendor demo.

​Renat Zubayrov, Founder & CEO at RevOS
Even frontier AI doesn’t fail loudly. It gives you a confident number that’s quietly wrong.” Renat will show how to get outcomes you can trust: let AI propose and keep the numbers deterministic, give it a shared definition of your metrics, and make sure nothing runs until a person signs off. Because, in his words, “autonomous doesn’t mean uncontrolled.

​The evening

• ​18:00 Walk-in and drinks

• ​18:30 Welcome and opening

• ​18:40 Sander den Hartog (CostPerform): AI in post-sales, a real-world case

• ​19:05 Renat Zubayrov (RevOS): Getting outcomes you can trust: avoiding hallucinations

• ​19:30 Workshop over shared dinner: hands-on exercises in small groups, working on your own workflow

• ​20:45 Wrap-up: your first step

• ​21:00 Close

​Who it's for

​Customer Success, Account Management, and post-sales leaders who want to move from "we should be doing something with AI" to a concrete plan. You don't need a technical background.

​FAQ

​What does it cost? Nothing. The evening is free, and dinner and drinks are included.

​Do I need a technical background? No. The workshop is about choosing the right workflow and understanding what it needs. You won't be writing any code.

​What should I bring? Just a real challenge from your day-to-day work. A laptop is optional.

​Can I bring a colleague? Yes, ideally someone you'd work with on making it happen. Ask them to register separately so we can plan the food.

​How do I get there? RevGuides office, Amstelveenseweg 644, Amsterdam.

​I have dietary requirements. Let us know in the registration form, and we'll take care of it.

​Something came up, and I can't make it. No problem. Please cancel your spot here so someone on the waitlist can take it.

​About RevGuides
RevGuides helps European SaaS companies build a predictable post-sales engine. We work with Customer Success leaders on digital customer success, post-sales operations, and fractional leadership, connecting the data, systems, and playbooks that drive retention and net revenue retention. Learn more at revguides.com.