

SME Growth Engine with Digital Tools: Forum Exchange | 企业成长驱动与数字工具: 圆桌会议论坛
Join us for a 1-day of practical growth and leadership insights for Penang's SME community, with time to connect and network for revenue and capital opportunities.
Panel Session #1
SME Opportunity & Growth for Business Owners
MUST-HAVES TO BUILD A REPEATABLE, PROFITABLE AND MANAGEABLE GROWTH ENGINE
Speakers
Ooi Boon Sheng , CEO/Founder, Xilnex
Yeap Kong Chean, Chief Executive Officer, YGL Convergence Berhad
Neil Cheong, MSc., Founding Managing Director and Chief Portfolio and Programme, GUIDE
Session Blurb
Growing a business often means more customers, more staff and more things to manage. But if the business still depends heavily on the owner, growth can quickly become stressful and messy.
This panel looks at what business owners and founders need to put in place so the business can grow in a more organised and sustainable way. We will discuss how to build clearer processes, manage people better, keep track of business performance and reduce the need for the owner to be involved in every small decision.
The panel will also explore how digital tools can help owners save time, reduce manual work and get a clearer view of what is happening in the business.
Audience Takeaways
Learn what usually stops SMEs from growing smoothly.
Understand what owners need to stop doing everything themselves.
Learn how to make sales, operations and team management more consistent.
See how digital tools can reduce repetitive work and improve visibility.
Pick up practical ideas to grow without adding unnecessary stress and complexity.
Panel Session #2
SME Opportunity & Growth for Business Unit Heads
MUST-HAVES TO LEAD LARGER OPERATING TEAMS AND BUSINESS FUNCTIONS
Speakers
Howie Chang, Co-Founder and Chief Executive Officer, Forward College
Neil Cheong, MSc., Founding Managing Director and Chief Portfolio and Programme, GUIDE
Session Blurb
As a business grows, team and business unit leaders are expected to manage more people, more work and bigger targets. What worked with a small team may no longer work when the team becomes larger.
This panel looks at how BU Heads and managers can lead growing teams more effectively. We will discuss how to set clear priorities, make sure everyone knows what they are responsible for, keep track of progress and reduce confusion across teams.
The panel will also explore how digital tools can help managers organise work, improve communication, track performance and spend less time on admin.
Audience Takeaways
Learn how to move from doing most of the work yourself to leading a team.
Understand how to give clearer roles, priorities and responsibilities.
Learn how to keep track of work without micromanaging.
See how digital tools can reduce admin and improve coordination.
Get practical ideas to help a growing team do more without simply hiring more people.