

Engage 26: Build to Anticipate
A closed-room afternoon for banking leaders who are working through the same challenges, in different banks.
Moneythor Engage is back again for a second year bringing together a small group of banking leaders for an afternoon of candid discussion, real examples and practical takeaways.
We’ll look at what it actually takes to move from understanding customers to acting before they ask, including the data, decisioning, ownership and internal alignment required to make it happen.
This isn’t a vendor presentation. It’s a chance to compare notes with peers, hear what other banks are changing, and leave with five specific moves you can take into your 2027 planning.
What you’ll take away
A clear read on where banking actually is — based on research with retail banking leaders, not vendor commentary.
Real peer perspectives on how they have delivered engaging experiences to customers.
Five practical moves for your 2027 plan, each grounded in a research finding and paired with a clear first step.
Two venues. One afternoon, then drinks.
12:30–17:00 — Engage 26
80 Robinson Road, #08 Event Space
Singapore 068898
A closed-room afternoon of discussion, peer perspectives and practical planning.
17:00 onwards — Drinks & networking
Lantern, The Fullerton Bay Hotel
We’ll walk together from the event space to Lantern for drinks and continued conversation.
Engage takes place on 17 November, immediately before Singapore Fintech Festival week (18–20 November), making it one focused afternoon of peer discussion before a week of global industry thinking.
The Agenda
12:30 - 13:00 - Registration and coffee - Voting opens on the discussion topics
13:00 – 13:20 - Opening Remarks – The Proactive Gap. Where are banks today?
13:20 – 14:00 - Panel Discussion – Building for what’s next
14:00 – 14:35 - Customer Spotlight - From Customer Understanding to Engagement
14:35 – 14:50 - Break and networking. Voting closes, topics announced
14:50 – 15:50 - Organising to deliver - Focus on ownership, decision rights and KPIs & group discussion
15:50 – 16:30 - Wrap Up - Five moves to hit your 2027 number, and the Moneythor roadmap
16:30 – 16:40 - Close, then we walk to Lantern
17:00 - Late - Drinks and networking, Lantern, The Fullerton Bay Hotel