Nova Chat: All Things Chief of Staff
The Chief of Staff role is one of the least understood roles in business, yet when done well, it can have some of the greatest impact.
Many people are already doing pieces of this work today—supporting leaders, driving alignment, solving problems—but lack the role definition, charter, and defined direction to fully step into the role.
This session is designed to change that.
Join Nova Founder Maggie Olson for a candid conversation on what a Chief of Staff actually is, how the role shows up across organizations, and what it looks like to operate as a true strategic right hand to a leader.
What We’ll Cover
A clear, practical definition of the Chief of Staff role
Why the core purpose stays the same, even when the day-to-day looks different everywhere
The relationship between Executive Assistant and Chief of Staff
What it means to support a leader in a way that exponentially increases their impact
Where most people get stuck—or hesitate to step into the role
A Note on Confidence
There’s no perfect moment where you feel ready for this role.
Confidence comes from doing the work and learning as you go.
If you’ve been circling this path, this session will help you take a more informed step forward.
Who This Is For
Executive Assistants exploring what’s next
Current Chiefs of Staff looking for validation
Operators supporting senior leaders
Anyone who feels close to this work, but hasn’t fully defined it yet
What You’ll Walk Away With
A clear understanding of what a Chief of Staff is and isn’t
A stronger lens on the impact this role can have
The vision and understanding to decide what your next step could look like
This is one of Nova’s most requested sessions and a strong starting point if you’re exploring the Chief of Staff path.
Join Us Live
Bring your questions! We’ll leave time for live Q&A so you can get answers in real time.
This session will be recorded, so if you can’t attend live, register to get it on your calendar and receive the replay.
We’ll see you there.
Maggie Olson | Founder at Nova Chief of Staff
Maggie Olson is the Founder of Nova Chief of Staff, the premier destination for Chief of Staff education, certification, and development. With 20 years of experience in retail, F&B, and tech, she has held leadership roles at Nordstrom and T-Mobile. As the first Chief of Staff to the President of T-Mobile Business Group, Maggie built the Chief of Staff model, establishing a highly efficient team and executive back-office structure supporting the President, SVPs, and over 5,000 employees. Through Nova Chief of Staff, she continues to shape business leadership, equipping Chiefs of Staff with the tools needed for success.
Join 60,000+ Chiefs of Staff and operators following Maggie Olson on LinkedIn for daily, practical insights on the Chief of Staff role.