Meet The Assistant Room: A Manager's Guide to Giving Your PA or EA World-Class Support
Join our award-winning founder and CEO Jess, one of the leading voices in the business support industry, for a live session designed specifically for managers who are thinking about what real, ongoing support could look like for their PA or EA. Jess and her team already work with some of the biggest and most respected organisations in the world, including Monzo, Legal & General, Lloyd's of London, Knight Frank, and Herbert Smith Freehills.
Every individual membership carries an estimated £120,000 in immediate business value, based on the full range of resources, savings, and support included. Membership itself sits at a small fraction of that figure per person, the kind of cost that's easy to justify once you see what it's actually replacing.
A flavour of what's included: live training from subject matter experts across a range of disciplines, including AI; a commercial connections tool that opens the door to revenue-generating relationships between member businesses, connecting the right people who might otherwise never be in the same room; and career impact tracking that gives your business a clear, ongoing view of ROI. And that's on top of everything else.
And there's a lot riding on getting this right. Replacing an EA costs businesses an average of £70,000, and that figure doesn't account for the institutional knowledge that walks out the door with them, or the disruption it causes to the C-suite and the wider business while a replacement is found and brought up to speed.
Most of the time, that loss is avoidable. It tends to come down to a few things: treating every PA and EA as interchangeable, with the same skill set and no need for ongoing development; underestimating what's lost, in relationships, process knowledge, and trust, when someone senior in the role leaves; and simply not investing in the person the way the business relies on them.
The numbers back this up. Across our network of 75,000 PAs and EAs, 64% said they'd leave a role simply because they didn't feel their company cared about their development. That's not a pay problem, it's a support problem.
In this session, Jess and the team will walk you through exactly what the Assistant Room is, what your assistant gets access to, and the tangible difference it makes, to retention, to efficiency, and to your bottom line.
You'll come away understanding:
What the Assistant Room actually includes, and how it works day to day. The real, measurable impact on retention, efficiency, and cost savings for your organisation. Why leading employers are choosing to invest in this kind of ongoing development for their assistants.
There'll be plenty of time for live Q&A, so bring your questions or better yet, send them through in advance so we can make sure we cover exactly what matters to you.
This session is for you if you manage a PA or EA and want to understand what's out there to support them, or if you're already sold on the idea and just want to see it for yourself before deciding.
We look forward to having you with us.