

Modern ITSM: AI Governance & Security
Unregulated enterprise workflows can create unnecessary, uncontrolled risk.
New AI-based solutions help teams create and enforce workflows safely across systems, teams, and approvals. In this session, you will learn how to streamline request-to-fulfillment, improve compliance readiness, and accelerate execution with workflows that are fast, governed, and auditable.
Join Cascade Clarity AI and Atomicwork, with Jumpcloud, for a practical discussion on how Roles-Based Access Control (RBAC) and ITSM process automation work together to coordinate, streamline, and control enterprise workflows.
Speakers:
John Cuellar, CEO and Founder, Cascade Clarity AI
Ken Kaufman, Enterprise Solutions Engineer, Atomicwork
Chase Doelling, Director of Product Marketing, Jumpcloud
Ken Johnston, VP AI and Data @ Envorso
Christopher Brock, Founder @ QuantumProof
Danny McLean, Cyber Security Engineer @ Brownstein Hyatt Farber Schreck.
Agenda
8:00- 8:05 AM: Welcome, context, and what is changing with AI-driven workflow automation
8:05- 8:15 AM: Where workflow gaps create risk, rework, and audit exposure
8:15- 8:25 AM: How RBAC and ITSM automation fit together across teams and systems
8:25- 8:35 AM: Patterns for governed approvals, provisioning, and deprovisioning
8:35- 8:45 AM: Making workflows auditable and compliance-ready without slowing execution
8:45- 9:00 AM: Live discussion and Q&A