Modern ITSM: AI Governance & Security

​Unregulated enterprise workflows can create unnecessary, uncontrolled risk.

​New AI-based solutions help teams create and enforce workflows safely across systems, teams, and approvals. In this session, you will learn how to streamline request-to-fulfillment, improve compliance readiness, and accelerate execution with workflows that are fast, governed, and auditable.

​Join Cascade Clarity AI and Atomicwork, with Jumpcloud, for a practical discussion on how Roles-Based Access Control (RBAC) and ITSM process automation work together to coordinate, streamline, and control enterprise workflows.

​Speakers

• ​John Cuellar, CEO and Founder, Cascade Clarity AI

• ​Ken Kaufman, Enterprise Solutions Engineer, Atomicwork

• ​Chase Doelling, Director of Product Marketing, Jumpcloud

​Agenda

• ​8:00- 8:05 AM: Welcome, context, and what is changing with AI-driven workflow automation

• ​8:05- 8:15 AM: Where workflow gaps create risk, rework, and audit exposure

• ​8:15- 8:25 AM: How RBAC and ITSM automation fit together across teams and systems

• ​8:25- 8:35 AM: Patterns for governed approvals, provisioning, and deprovisioning

• ​8:35- 8:45 AM: Making workflows auditable and compliance-ready without slowing execution

• ​8:45- 9:00 AM: Live discussion and Q&A