Dental Practice Manager Study Group: Business KPIs (9 of 12)

​Management Of Leadership, Accreditation & Reliability in dentistry (MOLAR)

​(advanced training for dental practice managers)

​Session 9 of 12

​This session will introduce the most important key performance indicators (KPIs) for dental practices and explain what they reveal about your business.

​We will look at how to track and measure performance across areas such as productivity, revenue, patient flow, and profitability.

​You’ll also learn how to analyse KPI data to spot trends, identify issues early, and make smarter, evidence-based decisions that drive continuous improvement.

​Session Aim
To help participants understand and effectively use key performance indicators (KPIs) to monitor business performance and support evidence-based decision-making.

​Objectives:
• Identify the most important KPIs for dental practices
• Track and measure performance across productivity, revenue, patient flow, and profitability
• Analyse KPI data to spot trends and performance issues early
• Use KPI insights to support continuous improvement and strategic decisions

​Outcomes:
• Clear understanding of essential dental practice KPIs and what they indicate
• Improved ability to collect, track, and interpret performance data
• Earlier identification of trends, risks, and opportunities
• Stronger, evidence-based decision-making for ongoing business improvement