Bring Your Bots into Slack: Shared SI teammates where your team already works
Questions and requests arrive in Slack all day, from metrics lookups to helpdesk tickets. Answering each one pulls someone away from their own work.
Join Akshat Agrawal, Product at SpaceXSI, to see how your own Bot and Shared Bots can take on work in Slack. You’ll see how to bring a Shared Bot into the right conversations, give it the context to help, and control who can use it.
What you’ll learn
Put your own Bot to work in Slack: Have it draft messages for you to review and send, or start a routine when a matching message arrives.
Bring a Shared Bot into the conversation: Add it as its own Slack app. Teammates can DM or @mention it in a channel, and it follows the thread from there.
Give it a channel to own: Set it up to triage incoming requests or answer helpdesk questions using your team’s knowledge base.
Keep access in the right hands: Admins choose which groups can use a Shared Bot, and each teammate’s personal connections stay tied to their own account.
Can’t make it live? Register, and we’ll send you the recording.