From AI Ambition to Business Value: Safe, Measurable Adoption in Financial Services

​How can financial institutions turn AI's potential into measurable business results while maintaining security, trust and control?

​Focusing on the Italian financial services market, this roundtable brings together industry leaders and technology experts to explore what it takes to move from promising pilots to AI embedded in everyday operations. Drawing on experiences from banks, fintechs and technology providers active in Italy, the discussion will examine practical applications of Generative and Agentic AI, how to identify high-impact use cases, establish effective governance frameworks and measure business outcomes beyond technical performance.

​The session will also provide insights into the opportunities, challenges and regulatory considerations shaping AI adoption across the Italian financial ecosystem.

​Moderator: Camilla Cionini Visani, General Manager ItaliaFintech

​Speakers:

• ​Marco Castaldo, Executive Chairman, IdentifAI Labs

• ​Armand Magharian, CRO, CoreFi

• ​Nicola Niro, Founder & CEO, Biquo

• ​Fausto Pupo, Head of Alignment, Compliance and Security, Altilia

​Participants will discuss how to balance innovation with data sovereignty, regulatory requirements and human oversight and how to evaluate returns through productivity gains, service quality, reduced operational risk and revenue growth. Particular attention will be given to integration costs, organizational readiness and the responsibilities that arise when AI moves from generating answers to taking action.

​The aim is to identify practical criteria for deciding where to start, when to scale and how to demonstrate that AI adoption delivers sustainable business value.