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​At The Top returns to New York on Wednesday, March 24, 2027.

​You're getting early access. Tickets aren't on sale to the public yet. This pre-sale opens first to our At The Top San Francisco guests, then to Leadership Table members, our Leaders' Mailing List, and partners, before general sale opens in the coming weeks. Pre-sale seats are limited and the pre-sale price ends when general sale opens.

​At The Top: New York 2027

​At The Top is our half-day executive forum for women leading post-sales: Customer Success, Account Management, Professional Services, Onboarding, Support, and Operations. After an incredible launch in New York and San Francisco in 2026, we are thrilled to be bringing it back in 2027.

​The format is simple:

• ​2 content sessions (usually keynote/fireside chat & an executive panel)

• ​Intimate executive roundtable doscussions

• ​Facilitated quick-fire networking sessions on topics that matter to our attendees

• ​Informal networking over dinner & drinks to close the day

​This is a room built for operators. Leaders who are deep in the work of redesigning workflows, bringing AI into their orgs, and making the hard calls about what needs human judgment and what doesn't. Roundtables are intentionally formed by role, industry, and shared challenges, so the leaders beside you are navigating the same decisions you are.

​Our keynote, panel, and theme for New York will be announced in the coming weeks. What won't change is the caliber of the room and the candor of the conversation.

​Attendance is application-based to protect the quality and leadership level of the room.

​What you can expect

• ​Leaders operating at your level across every part of post-sales

• ​A room that centers operators: the leaders building, scaling, and transforming how post-sales actually runs

• ​Honest conversation on AI transformation: what's working, what's overhyped, and where the real opportunities are

• ​Executive roundtables grouped by role, industry, and shared challenges, so every conversation is relevant and grounded

• ​Space to speak openly, off the record, about the decisions that matter most right now

​Eligibility

​At The Top is application-based, and we review every application against the criteria below. To attend, you'll need to meet all four:

• ​You lead a post-sales function. Customer Success, Account Management, Professional Services, Implementation, Onboarding, Customer Support, Customer Engineering, or Customer/Revenue Operations.

• ​You're Director level or above. Director, Senior Director, VP, SVP, Global Head, or C-suite (CCO, CRO, COO).

• ​You're in-house. You hold a current leadership role inside a company, whether SaaS, tech, enterprise, high-growth, public, or PE-backed.

• ​Important Note: We review every application, and any registration using a member code is checked against our membership list before it’s approved. If we can’t confirm your membership, we’ll be in touch about joining the Leadership Table or registering at the standard rate.

​About the Leadership Table

​At The Top is part of the Leadership Table by Women of Customer Success, our membership for senior women leading in post-sales.

​Members get priority access and $200 off every At The Top edition, in New York, San Francisco, and London.

​Click here to learn more & join

​How the half-day is structured

​Thought leadership

• ​A keynote from a leading voice in post-sales (announcing soon)

• ​A curated executive panel on the shifts senior leaders need to decide on now (topic announcing soon)

​Afternoon executive roundtables

• ​Small-group discussions, intentionally formed by role, industry, and shared challenges

• ​Each table guided by a senior leader who brings focused prompts to the conversation

​Facilitated Networking

• ​Structured introductions designed to connect you with the leaders you most want to meet, not just the ones standing nearest the coffee

• ​Small-group rotations matched by function, seniority, and shared challenges, so you leave knowing more people than your own table

​Evening reception

• ​A hosted evening to close the day, with food, drinks, and beautiful surroundings, designed for the conversations that started at your table to keep going.

​Access

​About Women of Customer Success

​WoCS is the leading community for the best and brightest women in post-sales roles and leadership. Our mission is to connect, educate, and empower women to thrive in their careers and lead the way forward. With over 10 chapters worldwide, we are cultivating the next generation of women shaping the future of customer experience.

​Learn more at: womenofcustomersuccess.com