

WoCS x Synthesia: Quota Carrying CS Without Breaking Trust
Quota-Carrying CS Without Breaking Trust: WoCS x Synthesia
Join our next WoCS NYC event with Synthesia on the question every CS org is circling: what happens to the trusted-advisor relationship when CS starts carrying a number?
Many CS teams now own expansion and renewal forecasting the way Sales owns new ARR. Comp plans are changing. Forecasts have names attached. And somewhere in every book of business there's an account where you know there's money on the table - and you're sitting on it, because you don't want to be the person who turns a good relationship into a pitch.
Is "trusted advisor" genuinely under threat? Or is it a story CS tells itself to avoid the number?
We're spending an evening at Synthesia's NYC office finding out - and we've pulled together the people who actually own this problem to do it.
The Panel (45 min + Q&A)
"Quota-carrying CS without breaking trust."
What's actually changed now that CS owns the number. Where CS and Sales collaborate well on expansion and where the handoff usually breaks. Which comp structures and forecasting models help, and which quietly do damage. And what moving from Sales into CS teaches you about both sides - our panel includes someone who's made exactly that jump.
Run of show
5:30pm: Doors, refreshments & networking
6:00pm: The Panel + Q&A
7:00: Light dinner & Networking
8:00pm: Event Ends