Cover Image for Client Experience Genius Bar
Cover Image for Client Experience Genius Bar
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Presented by
Teacher's Lounge
5 Went

Client Experience Genius Bar

Zoom
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Past Event
Ticket Price
$97.00
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About Event

Welcome to the Osumaré Learning Genius Bar Series.

A collection of conversations where trusted experts come together to help you solve real business challenges, answer your biggest questions, and discover your next right step.

What happens after someone says yes?

Many business owners spend so much time focused on attracting clients that they forget to intentionally design the experience that follows.

Client experience is more than customer service. It's the journey. The touchpoints. The support. The curriculum. The resources. The moments that help clients feel confident, cared for, and capable of achieving the results they're seeking.

Join us for 90 minutes with trusted experts who can help you create exceptional client experiences that lead to better results, stronger relationships, and lasting impact.

Bring your real questions, real challenges, and real opportunities. This isn't a webinar. It's a chance to spend time with people who help solve these kinds of challenges every day.

We'll begin together in the main room with a conversation about creating meaningful client experiences that support transformation, retention, referrals, and long-term success. Then you'll choose an Expert Room, where you can workshop challenges, ask questions, and receive guidance from experts in program development, curriculum design, client experience, and learning strategy.

You might be wondering...

  • What experiences should I create to better support my clients?

  • What do my clients need to learn to get results?

  • How am I currently teaching that, and where are the gaps?

  • What learning assets, resources, or curriculum would improve my client experience?

  • Where are clients getting stuck in my programs or offerings?

  • How do I create an experience that clients talk about long after they've completed it?

Whether you're building a new offer, improving an existing program, or looking to deepen the impact of your work, you'll leave with practical ideas and expert guidance to help you better serve the people who trust you.

Because sometimes one good conversation can save you six months of guessing.

We can't wait to welcome you!


Meet This Month's Experts

Parchelle Osumaré | Learning Experience Producer

Parchelle Osumaré (they/them) is a learning experience producer who helps experts teach what they know through courses, podcasts, workbooks, learning platforms, and other engaging learning assets. With a background in curriculum design and a decade of production experience, they help transform expertise into learning experiences people can actually use.


Portia Osumaré | Business Strategist & Client Experience Designer

Portia Osumaré is a business strategist and client experience designer with 20+ years of client experience and customer service leadership. She helps contribution-centered founders design offers, learning experiences, and business models that create better results, stronger client retention, and more referrals by making it easier for people to succeed.


✨✨Osumare Learning Cohort, & Teacher's Lounge Membership members: Be sure to use your member coupon code at checkout to access your member pricing.✨✨

Avatar for Teacher's Lounge
Presented by
Teacher's Lounge
5 Went