CICRM Direct Membership Orientation & Q&A Session
This interactive online orientation session is designed for Direct Membership applicants, approved members, and professionals considering membership with the Chartered Institute of Customer Relationship Management (CICRM).
The session will be led by the President of CICRM, Dr. Aliyu Ilias, who will provide first-hand insight into:
• The vision and mandate of CICRM
• Direct Membership categories and requirements
• Benefits and professional value of CICRM membership
• Certification, induction, and progression pathways
• How CICRM supports career growth in Customer Service, CX, CRM, and Business Leadership
• Live Q&A session to address member questions and concerns
This session is highly recommended for all professionals currently undergoing membership processing or considering CICRM Direct Membership.
📌 Attendance will help you make informed decisions and prepare adequately for induction.