How Insurtech Vendors Took Control of Your Insurance Company And What It Takes To Get It Back
You were promised modernization. You got a hostage situation.
Somewhere along the way, the relationship flipped. Your core system vendor stopped working for you and started working on you, turning every new product line into a change request, every integration into a negotiation, and every renewal into a shakedown.
This is the quiet hijacking of the insurance industry, and it didn't happen through one dramatic takeover. It happened one roadmap delay, one locked API, and one premium-based license clause at a time.
In this session, we pull back the curtain on exactly how traditional policy administration system vendors engineered dependency into the heart of the business, why "full-suite" so often means "fully captured," and what it actually looks like to take your roadmap back.
What You Will Learn:
Why premium-based licensing works as a growth tax, and why your best year is when the bill hurts the most
The three ways lock-in gets built into your contract: locked APIs, roadmap dependency, and fees tied to your written premium
Four questions that tell you whether you own your core system or it owns you
What AI-ready actually requires, and how vendor-controlled AI recreates the same trap under a shinier name
The first move out if you are locked in today: no rip-and-replace, just one launch you control
The Panel:
Nick Lamparelli – Managing Partner, Insurance Nerds (Moderator)
Luke Magnan – Co-Founder and Chief Insurance Officer, Combined Ratio Solutions
John Lucker – Executive Vice President and Chief Strategy Officer, Universal Shield Insurance Group Inc.