Scaling tech organizations: Building customer-centric customer service teams
As tech companies scale, their customer support needs become increasingly complex. Through all that evolution, the one thing that shouldn’t change is an obsession with solving customer problems.
If you’re a customer service professional and would like to explore what goes into building a customer-centric culture as well as learn best practices in customer engagement and support, join us in Lagos 🇳🇬 on Thursday, June 20, for an intimate evening of good food, great conversation, and practical insights to apply to your journey.
Speakers
Adaeze Onwubuemeli - Head of Customer Success, Moniepoint
Adekorede Adewale - Head, Business Development & App Partnerships, OPay
Joshua Chibueze - Chief Marketing Officer, PiggyVest
Stephen Amaza - Customer Success Lead, Paystack
What to expect
We’ll kick off the evening with a presentation by Paystack's Customer Success Lead, Stephen Amaza, followed by a panel featuring Customer Success experts from some of our favorite startups. They'll discuss strategies for fostering a customer-first mindset within teams.
After that, we'll have a Q&A where they'll take your questions. Then, the rest of the evening is for networking and engaging with like-minded professionals from the ecosystem.
Feel free to share this RSVP page with others. We look forward to meeting you! 💙
Event details
Date: Thursday, June 20
Time: 6:00 pm to 8:00 pm (WAT)
Venue: In-person, Lagos 🇳🇬 (details to be shared after registration)
Limited tickets available
About Paystack
Acquired by Stripe in 2020, Paystack is a technology company that powers growth for incredible businesses in Africa. Over 200,000 organizations of all sizes - from startups to government agencies - use Paystack to collect online and in-person payments securely, and to provide a modern, delightful payments experience.
Over the long term, Paystack aims to ensure that all African businesses can go toe-to-toe with the best companies on the planet and win.