Revenue for Breakfast #5 Munich - Customer Success as a Revenue Engine
The Berlin original is coming to Munich - Revenue for Breakfast Munich #5 is on 🚀
Customer Success as a Revenue Engine
Why the best growth opportunities often come from your existing customers.
Many companies still view Customer Success primarily as a retention function.
The most successful revenue organizations see it differently.
They understand that Customer Success isn't just about keeping customers happy - it's about driving adoption, uncovering expansion opportunities, increasing retention, and creating long-term customer value that fuels sustainable growth.
In the 5th edition of Revenue for Breakfast in Munich, we'll explore how Customer Success can become a true revenue engine and why the strongest GTM teams are breaking down the traditional barriers between Sales, Customer Success, and Revenue Operations.
Guest Speaker
We're excited to welcome Maximilian Rupp, Customer Success Team Lead at monday.com, as our guest speaker. Leading Customer Success at one of the world's fastest-growing SaaS companies, Maximilian has firsthand experience helping customers realize value, drive adoption, and grow strategically over time. He understands how customer relationships can evolve from support conversations into long-term growth opportunities.
What You'll Learn
Why Customer Success is becoming a critical revenue driver
How leading SaaS companies approach retention and expansion
What separates reactive customer management from strategic account growth
How Customer Success, Sales, and RevOps can work together more effectively
Practical ways to identify and unlock expansion opportunities
Agenda
08:30 – 09:00 → Fresh coffee. Fresh perspectives. ☕
09:00 – 10:00 → Learn from operators who've done it before
10:00 – 10:30 → Connect with peers before jumping into your workday
Your next growth opportunity might already be a customer.
Seats are limited.
Please note: by registering for a ticket to this event, you agree that photos and videos taken during the event may feature you and will be published on Cremanski & Company's social media channels and other event-related communications.