​Microsoft and Socialhub.AI invite a select group of retail and consumer industry leaders to a closed-door executive roundtable focused on practical AI adoption.

​This session is designed for decision-makers who are moving beyond AI pilots and need measurable business outcomes across customer engagement, loyalty, and growth operations. 

​Hosted by Chunbo Huang, Founder & CEO of Socialhub.AI, this event brings together industry experts and AI practitioners for a focused, high-value exchange. 

​Why Attend  

• ​Learn how leading teams are moving from fragmented CRM/CDP stacks to unified customer intelligence

• ​Discuss how to operationalize AI from pilot to production in real business environments    

• ​Exchange practical playbooks with peers, industry experts, and AI leaders

• ​Build executive connections in a private, high-signal setting                                   

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​⚠️This is an invite-only session with 12 seats only for industry representatives.              

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​2:00 PM — Check In

​2:30 PM — Building the Customer Engagement Layer on Microsoft Intelligence Cloud
How retail organizations are establishing trusted customer data, identity, and governance foundations to enable scalable marketing and engagement.

​2:40 PM — From Customer Signals to Growth Impact
What changes when customer intelligence becomes embedded in daily marketing and business decisions—across targeting, personalization, loyalty, and store engagement.

​3:00 PM — Panel Discussion: Scaling Customer Engagement from Pilot to Always-On
Common blockers, real-world lessons, and a practical marketing playbook for scaling engagement, improving ROI, and aligning business and digital teams.

​4:00 PM — Free Talk & Executive Networking

​Additional Notes

• ​A small gift will be prepared for each confirmed attendee

• ​Confirmation is required due to limited capacity

​Suggested Audience

• ​C-level leaders (CMO, CIO, CDO, CTO)

• ​Heads of Digital, Growth, CRM, Loyalty, Data, or AI

• ​Enterprise leaders in retail and consumer brands

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​David Hsieh

​Digital Native Manager Enterprise, Microsoft
Driving business growth through AI and cloud innovation across enterprise retail accounts.

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​Junwei Zhang, PhD

​Senior Member, IEEE
AI researcher bridging academic insight and real-world deployment with a strong user-centered perspective.

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​James van Leuven

​Senior Director of AI-Powered Enterprise Content Solutions
Leading AI-driven content and engagement initiatives across global retail and enterprise organizations.

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​Cathy He

​Global Partnership Lead, Socialhub.AI
Bridging AI, CRM, CDP, and marketing strategy to translate technology into measurable customer growth.

​Additional Information

​🔹 This is an invite-only executive session with limited seating.
🔹 All confirmed registrants will receive access to the official event recording.

​We look forward to welcoming you at Microsoft’s Redmond campus.

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​Contact us if you have any questions [email protected].

​Address: Microsoft Building 6,15745 NE 36th St, Redmond, WA 98052, United States