Delivering delight with AI: Women leaders share perspectives on their journeys and the future of support

​Join us for an inspiring webinar where two distinguished women leaders in customer support share their journeys from entry-level positions to executive roles, and discuss how they are harnessing the power of AI to deliver exceptional customer experiences.

​Date: June 13, 2024
Hosted by: DevRev in collaboration with Support-Driven

​Meet our speakers:

• ​Andrea Silas, VP of Technical Support - DreamHost: With nearly 20 years at DreamHost, Andrea has risen from Technical Support to VP, driving significant team growth and innovation. She currently oversees the strategic direction of the Tech Support team and creates processes to coordinate 110+ team members across 3 offices.

• ​Jenny Chudy, Director of Customer Contact Center - Prime Group Holdings: Jenny is a senior CX leader with expertise in AI/ML technology. She has launched AI-driven support strategies that significantly boosted user support, achieving a 44.1% rise in CSAT and a 164% increase in conversation deflection.

​What to expect:

• ​Insightful career stories and leadership lessons from women who have risen to the top of their fields.

• ​Practical examples of how AI is transforming customer service and business operations.

• ​Strategies for overcoming challenges and leveraging opportunities in the tech industry.

• ​Interactive Q&A session with the opportunity to engage directly with the speakers.

​This webinar is perfect for professionals at all levels in customer support, from those just starting their careers to seasoned executives looking to stay ahead of industry trends.

​Don't miss out on this valuable opportunity!

​Register Now and join us on June 13, 2024, for an event that promises to inspire and inform.