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CS as a Growth Engine: Build AI Systems that Scale Revenue
his session is about using AI to build systems that drive expansion, protect NRR, and position CS as a strategic growth function.
We'll cover frameworks and playbooks you can use immediately, and do a live prompt-building exercise.
What you'll learn:
What to automate, what to augment, and what to keep human
Which customer moments AI makes better vs. which ones it dilutes
How to build prompts that produce outputs you can actually send to senior stakeholders
Who this is for: CS professionals and post-sales leaders who want to go deeper into AI
About Omika:
Omika Jikaria is an early member of the GTM team at Outset AI, a YC-backed software startup, where she works with the company's strategic accounts in a post-sales capacity as Account Director. She has been an integral part of building out the Customer Experience & Operations team. She works with Fortune 100 customers, including big tech companies, CPG, and agencies / consulting firms. Prior to Outset, Omika was a management consultant at Innosight, a boutique growth strategy & innovation firm. She started her career at Facebook, and holds a Dartmouth MBA and an undergrad degree from Georgetown.
About AI Snack Club:
AI Snack Club is a membership community for professional women learning practical AI skills — through workshops, resources, and a supportive network of women building with AI together.
Join as a Founding Member: https://aisnackclub.com/upgrade