Personalization in the AI Era

​Personalization in the AI Era.

​AI is transforming personalization into one of the most powerful, and debated tools in modern marketing. Filling the Gap presents "Making it Personalized".

​This panel brings together leaders from retail, tech, and startups to explore whether personalization is truly driving incremental revenue, building stronger customer relationships, or simply meeting baseline expectations.

​Through rapid-fire insights and deeper discussion, we’ll unpack the opportunities, risks, and future of personalization in an AI-driven world.

​All ticket proceeds go to the Barbra Schlifer Commemorative Clinic: https://www.schliferclinic.com/

Speakers:

​Jing Zhao, Pet Valu

​Liam Thurston, Loblaws

​Jennifer O' Brien, Sitecore

​Sarah Bugeja, Certn

​Moderated by Saad Uddin, Native Touch

​Filling the Gap: https://www.fillingthegapto.org/

​Agenda:

​8:30 - 9:00 : Arrivals

​9:15 - 10:00 : Panel

​10:00 - 10:30 : Open Networking