She Leads, She Brands, She Wins

​Who This Is For:

​Personal branding isn’t self-promotion—it’s clarity and consistency. This session will help you articulate your value, increase your influence, and show up with intention in every room you’re in.

​About our Speaker:

​Andrea Bumstead, Founder and CEO of CS Impact and a Top 100 Thought Leader in Customer Success, will share how building a personal brand transformed her career. After years of focusing solely on doing great work, Andrea intentionally built her presence — growing from 500 to 12,500 LinkedIn followers in 18 months and becoming a recognized voice in Customer Success. In this session, she’ll explain why personal branding matters and how CSMs can build a reputation that opens doors to new opportunities. Attendees will leave with simple, practical steps to start building their brand authentically.

​Agenda
6:00 PM — Arrival & Networking
6:30 PM — Speaker
8:30 PM — Closing Remarks & Networking

​

Who Are Women of Customer Success?
We are the leading community for the best and brightest women in post-sales roles and leadership. We connect, educate, and empower women in post-sales to thrive in their careers and lead the way forward. Through global events, a supportive network, and focused leadership development, we are cultivating the next generation of women shaping the future of customer success.

​With over 10 chapters worldwide—including right here in Toronto!—our mission is to champion the next generation of women shaping the future of customer experience.

​✨ Join the online community and register for our newsletter here: womenofcustomersuccess.com/join
✨ Follow us on LinkedIn: Women of Customer Success
✨ Follow us on Instagram: @womenofcs

​Special thank you to our sponsor of the event - Golf the Six for hosting.