​Clients in Crisis: Skillful De-Escalation

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​PREREQUISITE:

​Please ensure you have completed intellect's CARE COMPASS course as this training will build on it

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​We will cover:
This session is designed to equip participants with essential skills in de-escalation and effective communication when working with clients experiencing high-risk situations, such as distress or suicidal thoughts.

• ​Understanding High-Risk Situations: Recognizing signs of distress, suicidal ideation, and crisis triggers

• ​De-Escalation Techniques: Practical strategies to reduce tension and create a safe space for dialogue

• ​Effective Communication: How to talk empathetically and non-judgmentally with clients in crisis

• ​Safety Planning: Collaborative approaches to develop short-term and long-term safety plans

​Who can join:

• ​This session is open to anyone

• ​It will be primarily for Coaches and Behavioural Health Coaches who might not have as much training around de-escalation

​Your Trainer:

​Riithra Vee, Counseling Psychologist

• ​Crisis Intervention Lead at Intellect

• ​Master in Professional Counseling

• ​Riithra is a mental health professional with nearly eight years of experience specializing in addiction treatment. Having worked across multiple residential rehabilitation centers and managed outpatient programs, Riithra brings a deep understanding of substance and behavioral addictions.

• ​In addition to addiction, Riithra has extensive experience working with psychiatric cases, including borderline personality disorder, bipolar disorder, schizophrenia, and eating disorders. Passionate about mental health care, Riithra is dedicated to providing compassionate, evidence-based support to individuals on their journey to recovery.

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​Details

• ​Date & Time: 5 June 2025 10am-12pm SGT

• ​Duration: 2 hours

• ​Address: Zoom (virtual)

• ​Language: English

• ​Price: Free (fully covered by Intellect)