The Shared Table - XMGlobal Collaborative Michigan -Lansing Chapter

​Join our monthly meetup of the XMGlobal Collaborative Michigan Chapter in Lansing — a relaxed evening for people who care about Experience Management, customer experience, employee experience, service design, and organizational change.

Whether you're leading XM initiatives, exploring new ideas, or simply looking to connect with others who enjoy talking shop, this is a chance to share perspectives, learn from one another, and build connections with fellow experience professionals.

No presentations. No sales pitches. Just good conversation, fresh ideas, and a welcoming group of people who enjoy thinking about how experiences can be made better.

This is a pay-as-you-go dinner, so simply come hungry for great food and even better conversation.

This month's discussion:

Integrated Omnichannel Journeys

We've all experienced the frustration of having to repeat ourselves, start over, or switch between disconnected systems. What does a truly connected journey look like? How do digital, in-person, and human interactions work together to create an experience that feels natural instead of fragmented?

Whether your work focuses on customers, employees, patients, or citizens, come share what's working, what's challenging, and how your organization is approaching connected experiences.

When: August 13th, 2026, at 6 pm

​Where: One North Kitchen & Bar 1310 Abbot Rd. East Lansing, MI 48823