When Security Meets UX

​For our final webinar in the Secure by Design series, we welcome Gemma Coles from BehindLogin to respond to a big question: How do you make customers feel secure without making them feel obstructed?

Continuing the theme running through this intersection between product and cyber, this session will showcase that tension between high end customer experience, expectations and where cyber awareness and technology can make, or break, a product.

About our speaker:

​Gemma is currently the commercial director at BehindLogin, an organisation that provides the competitor intelligence that brings market advantage. They focus on what the customer experiences 'behind the login' UX benchmarks and research that actually informs and aligns company decisions.

​She brings a wealth of experience and a diversity of industries - always coming back to a focus on the customer and growth.

Gemma loves strategy, culture, ops and experiences - exactly the right person to be sharing on this topic.