Close Process & Quality Gaps with Continuous Improvement and AI

​AI can improve efficiency, but knowing where to start is often the hardest part.

​Join us for a practical session on how to identify process inefficiencies and quality gaps; think creatively about using AI to address them; and measure whether changes actually make a difference.

​Learn a systematic approach to moving from ‘AI can help’ to meaningful improvement: identify, apply, measure.

Speakers : MY /man-yu-choy-280a7581

Mud : /mudddahlan

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​Agenda :

​9 November 2026 | 7:00 PM – 9:00 PM

​7:00 PM – Welcome & Introduction

​Brief introduction to the speakers and event.

​7:10 PM – Session 1: Personal AI Agents in Everyday Work

​20 minutes

​Real-world experiences using AI agents, including Dots, to manage follow-ups, reduce repetitive work and improve productivity, while maintaining human oversight.

​7:30 PM – Session 2: What It Takes for a Business to Adopt AI

​30 minutes

​A firsthand business transformation journey covering AI adoption challenges, employee training and building an AI culture.

​Explore practical methods to identify bottlenecks, implement AI solutions and measure improvements.

​8:00 PM – Session 3: Joint Q&A and Discussion

​Both Speakers | 30 minutes

​An open discussion on personal AI agents, business AI adoption and real-world implementation challenges.

​8:30 PM – Networking & Informal Conversations

​Connect with speakers and fellow participants to exchange ideas and experiences.

​9:00 PM – Event Close