How AI is Turbocharging Xbox Support
Hosted by Seattle WIT Consortium
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Past Event
About Event
Join Seattle Women in Tech for an exciting behind-the-scenes look at how Xbox is transforming its gamer support experience with AI.
With over 200 million active users, Xbox handles massive support volumes - especially during the holidays, where demand can spike by 200%. Learn how AI is helping scale and personalize support for one of the most engaged gaming communities in the world.
Speakers:
🔹 Kristen Hein, SVP at Movate, expert in customer experience and tech-driven growth
🔹 Gary Chen, AVP at Movate, seasoned in enterprise software and community leadership