Chatbase × Toronto Tech Week: Interacting with Customers in the Age of AI

​AI is rewriting how companies interact with their customers. Moderated by Yasser Elsaid, CEO of Chatbase, this conversation digs into what's actually changing at the customer touchpoint, what's working and what's not, and where this is all headed.

​Joining Yasser on stage are two Canadian founders who've built loyal customer bases in very different categories. Saud Aziz co-founded Venn, the banking platform trusted by thousands of Canadian businesses. Craig Pike founded Craig's Cookies, growing it into one of Toronto's most loved local brands.

​In addition to the panel discussion, attendees will watch a live demo of Chatbase in action, and have the opportunity to network with fellow founders, operators, and investors.

​Event Partners: BrainStation & Toronto Tech Week

BrainStation is a global leader in digital skills training and workforce transformation. Founded in 2012, BrainStation has certified over 35,000 professionals and worked with some of the largest companies in the world through cutting-edge digital skills training delivered online and in person from campuses in New York, London, and Toronto.

​Toronto Tech Week is a citywide celebration of the people building what's next. From May 25–29, 2026, founders, investors, and builders come together for hundreds of community-led events across Toronto, connecting tens of thousands of people around Canadian tech.