AI4PM>M: Getting More From Customer Data With AI-Powered CRMs
[This event was postponed from August to September due to organiser illness]
How can AI help you enhance your customer data, scale CRM processes, track engagement and extract actionable insights?
Following on from last month’s discussion on AI-driven customer outreach, this month we’re taking a deeper dive into AI-powered customer relationship management. We’ll look at the AI capabilities available in CRM tools today, as well as how you can roll your own on a budget.
To draw on the experience across the room, this session will run as a group discussion, giving attendees the opportunity to share the tools they’ve used, the problems they’ve tackled, what’s worked and where they’ve hit limitations.
Whether you work in product, growth, sales, community or account management, if you use a CRM regularly, come along and see what you can learn from how others are using AI.
Discussion topics
AI-powered CRM tools available today.
Gathering and enriching customer data.
Extracting and actioning insights.
Building your own AI-powered CRM workflows.
Costs, limitations and what’s still missing.
Tickets are $12, or free for Bondi Innovation Premium Members - become a member for $10/month at bondiinnovation.com.au.
Join our Bondi Innovation AI4PM>M WhatsApp group to vote on future topics and connect with attendees.
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