

Behind the Scenes: Shift-Based Schedules
The PagerDuty team lifts the hood on the newly rolled out Shift-Based Schedules.
This session breaks down how PagerDuty is moving away from layer-based architecture to a flexible system that natively scales with modern engineering teams and naturally fits their workflows.
Speakers:
Ken Choate (Software Engineer)
Kelsey Yocum (Sr. Product Designer)
MJ (Sr. Engineering Manager)
Todd Murphy (Principal Product Manager)
Host: Mandi Walls (Sr. Developer Advocate)
Who Is This For?
Engineering & DevOps Leaders
Site Reliability Engineers (SREs) & DevOps Engineers
System Administrators & PagerDuty Admins
PagerDuty is an incident management and real-time operations platform powered by AI designed to help teams detect, respond to, and resolve critical issues faster. For developers, PagerDuty streamlines on-call management, automates alerting, and integrates seamlessly with popular tools like Slack, GitHub, and AWS. Whether you’re building, deploying, or maintaining services, PagerDuty empowers engineering teams to minimise downtime, collaborate efficiently, and deliver reliable digital experiences. Learn more at https://www.pagerduty.com/.