

COFFEE+CATCHUP — The real cost of running myprosperity internally
The platform fee is obvious. The hidden cost is internal hours. Let’s map it properly.
Most firms can quote the platform cost.
Very few can confidently price the internal cost: training, chasing, exceptions, recuts, tidy-ups, follow-ups — the “just quickly…” work that often lands on your most expensive people.
This session is about putting structure around:
where the minutes actually go
what “minutes per household” really looks like in busy teams
the crossover point where in-house becomes margin leakage
what should be owned internally vs what should be offloaded
how to protect senior time and create scalability
Who should attend:
Advice principals / practice owners
Practice managers / operations leads
Advisers + client service teams who want a simple engagement process
Format (30 mins):
• 5 mins context
• 7 mins cost map
• 16 mins Q&A
• 2 mins wrap
What to bring:
One question you want answered
House rules:
No judgment, no dumb questions
Practical > theoretical
No client-identifying details