Join Us for an Exclusive Executive Luncheon & Discussion
Join Us for an Exclusive Executive Luncheon & Discussion
Past the Pilot: Turning AI Promises into Delivered Results
The Ortus Club invites you to join a select group of senior leaders in Melbourne for an intimate luncheon and closed-door discussion on one of the most pressing challenges facing professional services today: the gap between AI ambition and AI delivery. Over a relaxed midday meal, you'll exchange perspectives with peers who are navigating the same pressures — and working out what it actually takes to move from pilot to sustained outcome.
The Topic
Past the Pilot: Turning AI Promises into Delivered Results
Every enterprise has run the pilots. Many have signed the contracts. But for professional services and delivery teams across Australia, the harder question is now front and centre: how do you actually deliver?
The gap between AI potential and AI outcomes is where most firms are stuck. Sales cycles were won on capability. Clients are now asking about results. And delivery teams are caught in the middle — operating with models built for a different era of services, under pressure to demonstrate value that was promised long before the ink dried.
Closing that gap means moving well beyond completion milestones and into genuine outcome ownership. That requires a fundamental rethink of how teams are structured, how success is measured, and how AI adoption is embedded into delivery from the start — not bolted on after go-live.
Discussion questions will include:
What are the biggest internal blockers stopping delivery teams from moving past implementation and into sustained outcome ownership?
How do you restructure delivery workflows so that AI adoption is built into the engagement from day one, not treated as a post-go-live problem?
As clients push for outcome-based commercial models, how do professional services firms adapt their capacity, staffing, and pricing without taking on unsustainable risk?
The Afternoon
Time12:00 PMGuests arrive and are seated12:15 PMWelcome and introductions12:30 PMLuncheon and facilitated discussion begins2:00 PMDiscussion closes; open networking2:30 PMClose
Timings are indicative and subject to confirmation.
Who Should Be in the Room
This luncheon is designed for senior leaders navigating the shift from feature delivery to measurable business outcomes — those actively redesigning professional services models, embedding AI adoption into delivery lifecycles, and redefining how value is owned and sustained at scale.
Relevant titles include: Chief Customer Officers, Chief Operating Officers, VPs and Heads of Professional Services, Operations, Client Implementation, Client Delivery, and Client Services, and other senior decision-makers with responsibility for delivery strategy and outcomes.
Confirmed Attendees Include
Delivery Manager - Southern of Atturra
Chief Executive Officer of Centelon Solutions
Director, Agentic AI Experience Enablement of NAB
Head of Technology - Operational Excellence of SEEK
Head of Growth - Digital Service Management of Versent
Associate Director - Consulting, SI & Managed Services of Centelon Solutions
Director - Modern Workplace of Pro AV Solutions
How to Join
If you've received an invitation, you're welcome to confirm your seat by responding directly or following the link provided. If you'd like to request a place at the table, please get in touch with the team at The Ortus Club.
Once confirmed, a calendar invite with full event details — including venue and any pre-reading — will be sent to you ahead of 16 June.
The Host
Rocketlane is a purpose-built customer onboarding and professional services automation platform that helps delivery teams move faster, demonstrate value sooner, and take genuine ownership of client outcomes. As AI raises the bar on what clients expect, Rocketlane gives professional services organisations the operational backbone to deliver on what was promised.
The Organisers
The Ortus Club runs executive knowledge-sharing events worldwide, bringing senior leaders together for curated, off-the-record discussions in a relaxed, peer-to-peer setting.