IDEAL for Healthcare: January Webinar ft. Kate Carter

​In healthcare, AI can be both a game-changer and a risk. For Kate Carter, AI Program Manager for the City of Tucson and a Ph.D. candidate in artificial intelligence focusing on chronic pain management and equity, this is not just policy but personal. After witnessing her late father’s care fall short due to systemic gaps, she committed her career to ensuring technology is used responsibly.

​This session will show how healthcare organizations can set clear AI governance policies, strengthen compliance, and keep equity at the center. It will also tackle one of the most pressing issues today: the role of AI in insurance and claims decisions, and how leaders can prepare for its impact.

​Key Takeaways Attendees will walk away with:

• ​A roadmap for AI governance: how to set internal guardrails and establish responsible practices for staff.

• ​Equity-centered leadership: equipping all staff with AI upskilling opportunities and being transparent with patients about how AI is used.

• ​The insurance question: understanding how AI in claims decisions shapes fairness, compliance, and access to care.