

Heart to Heart: Building Businesses, Creating Opportunities
❤️ Every business starts somewhere. And you don't have to build it all on your own.
Starting and running a business comes with plenty of responsibilities. Between managing customers, handling admin, keeping finances organised and growing your business, it's easy to get caught up in the day-to-day operations instead of focusing on what matters most: building your business.
But what if you had the right support?
Join Fiona Tan, Founder of Heartworks Solution, for an informal and practical sharing session during Startup Week Malaysia 2026.
Through her experience building a Malaysian virtual assistant agency and social enterprise, Fiona will share how small businesses can get the support they need through outsourcing and virtual assistance, without necessarily having to hire a full-time employee.
💡 What can you take away from this session?
Work smarter, not harder: Discover which business tasks you can delegate to free up your time.
Understanding virtual assistance: Explore how VAs can support your business, from administrative and HR support to bookkeeping, payroll coordination, research and social media.
Getting the right support: Understand which tasks you can outsource and when it makes sense to bring in help.
Creating impact through business: Learn how Heartworks Solution operates as a social enterprise, creating flexible remote work opportunities for persons with disabilities, single mothers and individuals who face barriers to traditional employment.
❤️ Beyond business support, creating opportunities.
At Heartworks Solution, we believe business growth and social impact can go hand in hand.
As a social enterprise, we connect businesses with trained virtual assistants while creating meaningful, flexible employment opportunities for underserved communities.
When you engage the right support, you're not just giving yourself more time to grow your business. You're also helping create opportunities for someone else.
🎁 BONUS: FREE 1:1 consultations
Have a business challenge you'd like to discuss?
A limited number of complimentary 10-minute consultation slots with Fiona will be available on the day.
You can share your business challenges, ask questions about outsourcing or explore how virtual assistance might work for your business.
👥 Who should attend?
New and aspiring business owners looking for practical business support.
SME owners and founders who are overwhelmed with daily operations.
Freelancers and solopreneurs who need help managing their workload.
Aspiring VAs interested in understanding the industry and opportunities in remote work.
Anyone interested in inclusive employment and social entrepreneurship.
You don't need to have everything figured out. Just bring your questions, your business challenges or even an idea you're hoping to turn into something bigger.
Let's have a heart-to-heart conversation about building better businesses and creating opportunities together. ❤️
📅 Event Details
Date: Friday, 20 November 2026
Time: 2:00 PM – 4:30 PM
Venue: Asia School of Business, Kuala Lumpur
Early Bird: RM15 (until 1 November 2026)
Standard: RM25
Organised by Heartworks Solution in conjunction with Startup Week Malaysia 2026.