Scale Without Strain: Is Your Disability Practice Ready to Grow? ft. Laura Kennedy
Most disability firms that hit a growth wall don't have an effort problem. They have a design problem. New clients keep coming in, but the systems behind the caseload (evidence tracking, ERE reconciliation, case status visibility) were built for a smaller practice, and every added case adds strain.
In this 60-minute session, legal technology strategist Laura Kennedy shows you how to tell whether your practice is actually ready to scale, and what to fix first if it isn't. Laura has spent 25+ years advising law firms on technology strategy and has consulted for over 5,000 firms worldwide.
What we'll cover (45 min + 15 min Q&A):
Why disability practices are structurally different - the five ways SSD work breaks general-practice playbooks: the ERE dependency, evolving medical evidence, SSA's procedural clock, volume economics, and multi-year client relationships
Fragmented vs. connected systems - two ways to run the same caseload, and how to tell which one you're running today
A six-question scalability readiness check - score your own firm live during the session: case status visibility, evidence workflows, ERE reconciliation, and whether leadership can actually see the operation
Where to go from here - a framework for deciding whether your next step is expansion or realignment
What you'll walk away with:
An honest read on whether your firm is ready to scale, based on your own answers
Gut-check questions you can put to your team the same day
A free Connected Practice Design Checklist to take home
Who should attend:
Firm owners and managing attorneys who want to grow without breaking what already works
Operations and intake leads who feel the strain of a rising caseload firsthand
Anyone whose answer to "where does this case actually stand?" depends on one specific person being in the office
No technology background required. If you run a disability practice and growth is on your mind, this session is for you.
Can't make it live? Register anyway and we'll send you the recording.
Speakers
Laura E. Kennedy, CEO & Co-Founder, Circle Management Group Laura Kennedy is a four-time founder and CEO with 25+ years in legal technology. She has consulted for more than 5,000 law firms globally, created the Circle 360® System and Technology Strategy as a Service™ (TSaaS™), and is the author of Escaping the CTO Gap Zone (2026) and Reimagining the Business of Law (2024).
Will Yang, Head of Growth, Chronicle (host / moderator) Will builds Chronicle's practitioner community by hosting events, conversations, and resources that help SSD attorneys navigate the business side of running a disability firm.