

Rewarding consumer flexibility: Engagement or Ease?
Many European suppliers can now control flexible devices in their customers' homes. The hard part is getting households to join, and to stay. What should you offer them?
Ember will open with its report, Batteries and demand flexibility are ready to scale across the EU. It shows how home batteries, smart EV charging and heat pumps could grow by 2030, and why smart meters and rewards for consumers matter.
Then Jan Hicl and Lars Herre will debate how to reward customers for their flexibility:
Jan Hicl: pay for each activation, so the reward follows the real value.
Lars Herre: pay a flat monthly fee, because customers want one clear number.
The session opens with a short presentation, followed by a moderated panel and audience Q&A. You'll leave with a clear way to decide which approach fits your business.
Speakers: Gianluca Geneletti (Ember), Jan Hicl (Delta Green), Lars Herre (Flexibility expert with a PHD in Demand Response and electricity markets)
Moderated by experienced host Tomas Kolder from NC+
Agenda:
15:00 - 15:05 | Welcome and Intro
15:05 - 15:15 | Flexibility report, EMBER
15:15 - 15:40 | Panel discussion, Jan Hicl and Lars Herre
15:40 - 15:55 | Audience Q&A Session
15:55 - 16:00 | Closing
For: people in commercial, product and strategy roles at European electricity suppliers
Online · 60 minutes · English