You Have the Feedback. Now What?

​You don’t need more feedback. You need a better way to hear it.

Your best signals are often buried where no one looks again: minute 34 of a Gong call, a Slack thread from two weeks ago, a Teams message a customer almost didn’t send.

Collecting feedback was never the problem. We record everything. Connecting it - is.
So we built a system that listens across calls, Slack, and Teams and turns all those conversations into signals.

When ten customers describe the same pain ten different ways, you don’t get ten transcripts. You get one signal - linked to the feature, backed by the conversations, and scored by how loud it really is.

AI doesn’t decide the roadmap. The PM still does - just with the evidence in hand, instead of spending hours digging for it.

I'm breaking how we did it in Ocean in the coming webinar.