Calm in Crises: Turning Incidents into Systemic Resilience
Calm in Crises: Turning Incidents into Systemic Resilience
Real-world experience sharing for CTOs, VPEs, and Tech Leaders
Incidents and major slip-ups are inevitable when building digital products. The real difference between an average team and a high-performing one is what happens after the issue is resolved. Most organizations just brush mistakes off - trying to forget them and move on as quickly as possible. By doing that, they risk burning out their people and repeating the same failures. We’ll focus on how to turn an incident into a strategic investment in quality, stability, and culture.
This mentoring circle, led by Petr Burian (tech leaders mentor and ex-CTO of Livesport), focuses on the socio-technical aspects of crises and mistakes. Together, we’ll share challenging situations and solutions to not just handle them, but come out significantly stronger.
We will focus on:
Socio-technical balance: Managing stress and shame within the team so people aren't afraid to admit mistakes (Psychological Safety in practice).
Effective Post-mortems: Techniques for uncovering systemic root causes, not finding scapegoats.
Executive communication: How to talk about failures with the board and customers without damaging your reputation.
Learning culture: Treating mistakes as investments—learning from them and then celebrating the fact that we've improved.
What you'll walk away with:
By the end of the session, you’ll have a curated list of actionable recommendations from Petr and your peers. These are battle-tested insights you can implement immediately to strengthen the resilience of both your systems and your people.
Expect:
- a small group of peers
- no presentations, no sales
- space to go deep, ask questions, and share what actually works (and what doesn’t)
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Who should be part of our event:
Tech executive leadership
CTOs
VPs
Directors
And prospects for these roles
Partners of the event:
Thanks for your support!
Other information
Vision and goals of our community:
Boost the Czech tech scene
Enhance cooperation within the tech industry
Meet new people with similar interests and problems
Invite interesting guests outside of CZ
Share knowledge
Create new projects
Ground rules:
Tolerance, inclusion, no racism, no sexism, etc.
Full transparency - no hidden selling
Partner supports our mission and vision
Or will they publicly announce their interest if they want to gain visibility or get market insights
By registering and participating in this event, you agree to be photographed and to receive marketing emails from our community and our partners, as your contact information might be shared with them.