From Hospitals to Hospitality: How AI is Changing Australian Business
About the Event
Discover how AI is transforming the healthcare and hospitality industries at this panel and networking event.
From automating admin tasks to hyper-personalising customer experiences, hear from real-world AI adopters about how they’re maximising their impact.
This event is tailored to SMEs and startups looking to implement AI practically and profitably, without losing the human touch.
🔹 Key Topics
Human-Centered Automation: How AI is helping teams spend less time on admin and more time with people
Hyper-Personalisation in Action: From tailored healthcare programs based on wearables to AI-driven dining experiences
Tech Trends to Watch: What’s emerging in AI, and what it means for SMEs in hospitality and healthcare
AI ROI: Real-world use cases showing how automation delivers value.
🎤 Featured Speakers
Dr Ben Condon – Clinical Leader, Heidi Health
A medical doctor turned healthtech strategist, Dr Ben Condon brings a decade of experience across clinical care and digital innovation. Formerly with Eucalyptus, he now leads clinician engagement and product development at Heidi Health, creating AI-powered tools that enhance clinical efficiency and patient care at scale.
Stephen Wools – Founder, Ballers Clubhouse & Good Times Tech
Steve Wools is an entrepreneur and cultural tastemaker, known for founding global guerrilla marketing agencies, producing sold-out music tours acquired by TEG Dainty, and creating hit TV content. From co-owning Legends Condoms to building iconic venues, he now leads Ballers Clubhouse, a game-changing social destination redefining hospitality through sport, entertainment, and high-impact experiences.
🗓️ Event Agenda
5:30 – 5:45 PM — Arrivals & Registration
5:45 – 5:50 PM — Welcome & Panellist Intro
5:50 – 6:20 PM — Panel Discussion
6:20 – 6:30 PM — Audience Q&A
6:30 – 8:00 PM — Drinks, Networking & Bites
⬇️ Event Hosts
Mayfly Ventures
Mayfly Ventures is a venture studio that partners with industry experts to build industry-focused software and AI ventures.
SMEC AI
SMEC AI empowers small and medium enterprises to harness artificial intelligence for operational efficiency, personalisation, and scalable innovation.