How to Design AI Features Users Actually Trust (Even When AI gets things wrong)

​AI will sometimes be wrong. What influences whether people keep using your product is whether they know when to trust it and when to check. That is a design decision.

Join us for a free 45-minute live masterclass on how to set trust boundaries in AI products and move past the hallucination hype.

Who it is for
Product managers, designers and founders building with AI.

What you will learn
- How to spot where your users over-trust or under-trust your AI
- Design choices that make AI limits visible and easy to act on
- A simple trust framework you can apply to your next AI product decision

How it runs
- 30 minutes of content, then 15 minutes of live
- Q&A. Online, free to join (optional EUR 5 to support the organizers).

Your hosts
- Krasi Bozhinkova, Owtcome: Product Judgment, where trust in AI is one of the core skills for product teams.
- Madalena Costa, Human x Intelligent: designs and teaches human-centered AI products and hosts the Human x Intelligent podcast.

Wednesday 25 November 2026, 18:30 Lisbon/19:30 The Hague. Bring one AI feature you are working on and your toughest trust question.