THURSDAY GATHERING #71 "Customer Is Always Right"
How do we move from understanding customer needs to designing services that genuinely work for people?
In this Thursday Gathering, we’ll explore how consumer centricity is shaping financial services—from customer experience and service design to the use of consumer metrics and data. We’ll discuss what companies can learn from other sectors, how different industries approach consumer needs, and what it takes to turn those insights into better services.
Whether you work in fintech, financial services, consulting, technology, or another industry, join us for an open conversation about putting people at the centre of business decisions.
Event Partner:
Ecosystem Partner:
🎟️ Free & open to all
Full agenda will be announced at venturecafeberlin.org