AI Voice Agents for Customer Support: Orchestrating Voice, CRM & Automation at Scale

​*Required: use your business email to register!

​Join us for a breakfast on Thursday 18th June at 10:00 AM for a closed-door roundtable on automating customer support with AI voice agents, hosted by ElevenLabs & Make, at Merantix in Berlin.

​This is a closed-door session for senior Customer Support, CX, and AI leaders building and scaling modern support operations. We explore how AI voice agents and intelligent workflow orchestration are transforming the front line of customer experience, from the first call to the final resolution.

​Agenda
9:45 Doors open
10:00 Opening remarks and demo
10:15 Roundtable discussion
10:45 Networking
11:30 Closing

​The goal is to show what support automations are possible, multi-system orchestration, and what it takes to move from pilot to production.

​Seats are limited to ~20 senior operators. Expect a short demo, a candid discussion, and time to connect with peers navigating the same challenges.

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​About the hosts:

​ElevenLabs is an AI research and product company transforming how businesses and people communicate with their customers, employees, and the world. We build the industry’s leading AI voice and audio models, and deliver them through a platform that powers interactions across a company - from AI agents for sales, support, and operations, to creative tools for marketing and media. Backed by top-tier investors including Sequoia, a16z, and ICONIQ, we were most recently valued at $11B. Today, we power audio innovation for over 75% of Fortune 500 companies, with customers such as Salesforce, NVIDIA, LG, and many more.

​Make is a leading visual platform that empowers you to create AI workflows & AI Agents that execute work and help you run and scale your business.
With Make, you can easily link together any tools via API and MCP, ranging from latest AI tools like ElevenLabs and ChatGPT, messaging apps, and CRMs. Trusted by over 500,000 users worldwide, Make enables businesses to leverage AI for everything from simple task automation to complex, scalable business processes, all without writing a single line of code.

​Merantix AI Campus is Europe's Hub for AI. Launched in April 2021, the Merantix AI Campus in Berlin is a key force in Europe’s AI community - led by the Merantix Group, pioneers at the forefront of AI since 2016.