Beyond Surveys Cocktail: The Next Era of Customer Experience

​What If You Could Predict the NPS of Every Customer?

​Most organizations make customer experience decisions based on feedback from just a fraction of their customers.

​What changes when you can understand them all?

​Join Ipsos and Actionable for an exclusive gathering of CX, Marketing, and AI leaders at Harriet's Rooftop in Brooklyn, overlooking the iconic Manhattan skyline.

​By combining world-class CX expertise with advanced AI, organizations can now go beyond surveys to predict customer satisfaction across 100% of their customer base, uncover what truly drives it, anticipate churn, and proactively improve business outcomes.

​Our Shared Vision: The End of the Survey-Only Era.

​Together, Ipsos and Actionable are shaping a future where surveys are only the beginning, moving beyond measuring the experience of the few to predicting and improving the experience of every customer.

​Join us for an evening of inspiring ideas, signature cocktails, gourmet bites, and meaningful connections, as we explore how leading organizations are already turning predictive insights into measurable business results.

​The Future of CX Is Predictive. Let's Drink to That! 🥂

​🥂 The Evening

​6:00 PM | Welcome Drinks

​Kick off the evening with champagne, signature cocktails, and a warm welcome.

​6:30 PM – 6:40 PM | Actionable & Ipsos Welcome Speech & Overview

​A brief introduction to our shared vision for the future of Customer Experience and how Predictive AI is opening new possibilities for understanding and engaging customers.

​6:40 PM – 8:00 PM | Cocktails, Bites & Networking

​Enjoy an elegant evening of champagne, creative mixology, gourmet bites, and great conversations with fellow industry leaders, against the spectacular backdrop of the Manhattan skyline.

​📍 Event Details

​Tuesday, November 17, 2026

​6:00 PM – 8:00 PM EST

​Harriet's Rooftop | Brooklyn, New York

​By invitation only. Space is limited.

​RSVP to secure your place among a select group of senior leaders shaping the future of Customer Experience.